Water/Sewer service is offered by the City of Alliance.

New Service

For water services inside the city, contact the Water Billing Department at (330) 823-3126.

For water service requests for properties outside the city limits, please contact the Alliance Water Distribution office at (330) 823-5216.

Electric Service

Electric Service in the City of Alliance is provided by Ohio Edison, a First Energy Company. For service or billing questions, call 1-800-633-4766.

To report a power outage, call 1-888-LIGHTSS (1-888-544-4877) Please use the information provided on the First Energy website under Service Requests for any of the following issues:

  • Start or Stop Service
  • Report a Tree Problem
  • Report a Lighting Problem (Street Light Outage)
  • Request Electric Work (Builders and Contractors)

Gas Service

Natural Gas Service in the City of Alliance is provided by Columbia Gas of Ohio.

To report a gas leak or for billing questions, call Columbia Gas at 1-800-344-4077.

If you're interested in converting to natural gas from another fuel source, call Columbia Gas' New Business Team at 1-800-440-6111.

For more information about Columbia Gas, go to the Columbia Gas website.

Trash Service

Trash Service in the City of Alliance is offered by Kimble Companies Inc. and is included in your monthly water statement.